Terms of Service

Effective date: October 26, 2026

1. Agreement

These Terms of Service ("Terms") are an agreement between you and LiVE iT FWD Coaching LLC ("LiVE iT FWD," "we," "us"). They apply when you visit liveitfwd.com or any of our pages, or buy, join or use any of our programs, coaching, classes, events, courses, tools or apps. By doing any of those things, you agree to these Terms and to our Privacy Policy. If you don't agree, please don't use our services.

2. Who we are

LiVE iT FWD Coaching LLC is a strength, nutrition and wellness coaching business owned by Meghan Hayes ("Coach MegS"), based in Gretna, Nebraska. Contact: liveitfwd@gmail.com · 402.538.8410.

3. Eligibility

You must be at least 18 years old to buy or use our services, or have a parent or guardian's written consent. You agree that the information you give us, including your health history, is accurate and complete, and that you'll tell us when it changes.

4. Our services

We offer, among other things:

Online coaching and programs, such as LiF FOUNDATION and personalized coaching levels, delivered through our coaching app and other online tools.
Hybrid and in-person coaching, including 1:1 and small-group training at LiFT Studio in Gretna, Nebraska, supported by our coaching app and other online tools.
Digital products, online resources such as the LiF Method DIY Nutrition Course, guides, workbooks and free downloads.
Classes, events and community experiences, such as LiFT-HER events and Power of Exercise + Connection classes.
Free tools, such as the Fuel Forward Macro Calculator.

The details of each offer (what's included, schedule, price) are shown on its page or checkout at the time you buy. We may update, change or discontinue any service. If we discontinue a paid service you've already paid for and can't deliver it, we'll offer a replacement or a prorated refund.

5. Health disclaimer and assumption of risk

Our coaching, programs, workouts, nutrition guidance, tools and content are for general fitness and wellness education. They are not medical advice, diagnosis or treatment, and we are not a substitute for your physician, physical therapist, registered dietitian or other licensed provider.

Talk with your doctor before starting any exercise or nutrition program, especially if you are pregnant or postpartum, managing a medical condition, injury, or eating disorder, or taking medication.
Tell us about any health condition, injury or limitation, and tell us right away if anything changes.
Stop exercising and seek medical help if you feel pain, dizziness, faintness, shortness of breath or any other warning sign.
Calculators and estimates (for example, macro or calorie numbers) are starting points only, not prescriptions.

Exercise carries a risk of injury, including serious injury. By taking part in any of our services, online or in person, you voluntarily accept those risks and take responsibility for exercising within your own limits.

6. In-person training and waiver

Before your first in-person training, class or event at LiFT Studio or any other location, you must sign our liability waiver. Please arrive on time, follow coach instructions and studio rules, and use equipment as shown. We may decline or end a workout if continuing would be unsafe.

7. Payments and billing

Prices are listed in U.S. dollars on each offer's page or checkout. Payments are processed by our payment providers (such as Stripe). By buying, you authorize us to charge your payment method for the price shown.

Recurring programs (for example, LiF FOUNDATION at $37/week, and coaching billed weekly or monthly) renew automatically and are charged on the same schedule until you cancel. You're responsible for keeping your payment details current. If a payment fails, we may pause your access until it's resolved.

8. Cancellations and refunds

LiF FOUNDATION: email liveitfwd@gmail.com at least 30 days before your next billing date. Your cancellation takes effect on that billing date. If your notice arrives less than 30 days before it, billing continues until the first billing date at least 30 days after your notice. In practice: if you're billed weekly, expect about 4 more weekly invoices after you give notice; if you're billed monthly, expect one more monthly payment. Periods already billed are not refunded.
Personalized coaching (Core, Hybrid, Shared, Group): the same 30-day rule applies. Email liveitfwd@gmail.com at least 30 days before your next billing date; your cancellation takes effect on that billing date. Weekly billing means about 4 more weekly invoices after notice; monthly billing means one more monthly payment. Periods already billed are not refunded.
If we cancel a class or event, we'll reschedule it or credit you.

9. Digital products

Digital products (such as the LiF Method DIY Nutrition Course, guides and workbooks) are licensed to you for personal use. DIY Nutrition Course: all sales are final and non-refundable. Other digital products are also non-refundable once purchased.

10. Classes and events

Tickets for classes, workshops and events, including Power of Exercise + Connection ($39 per date), are non-refundable and non-transferable. Event details, partners and giveaways may change. If we cancel an event, you'll get a refund or a credit.

11. Results

Your results depend on your body, health, consistency, sleep, stress and many other factors outside our control. We don't guarantee any specific outcome. Client stories and testimonials share real experiences; they aren't promises of what you will achieve.

12. Your responsibilities

You agree to:

give accurate information and keep your account login private;
use our programs for your own personal use only;
treat coaches, clients and community members with respect (we may remove anyone from a group, community or event for harassment or disruptive behavior);
not misuse our website or apps, including trying to hack, scrape or disrupt them.

13. Communications

By giving us your email or phone number, you agree that we may contact you about your account, purchases, programs and events. With your consent, we may also send marketing emails and text messages. You can unsubscribe from emails at any time using the link in the email, and stop texts by replying STOP. Message and data rates may apply. If you're an active client, coaching depends on staying in communication: messages about your program, check-ins, schedule and billing continue even if you opt out of marketing, and if you opt out of texts we'll reach you by email or in our coaching app.

14. Our content and intellectual property

All programs, workouts, videos, guides, courses, the LiF Method™, LiVE iT FWD™ and related names, logos, graphics and website content belong to LiVE iT FWD Coaching LLC or our licensors. You may use them for your own personal training only. You may not copy, share, resell, record, post or distribute them, or share your login, without our written permission. If you share content with us (such as progress photos or testimonials), we will only use it publicly with your permission.

15. Third-party platforms

We deliver services through trusted third-party tools, such as our coaching app, scheduling and email platforms, and payment processors (for example, Stripe). Your use of those tools is also subject to their own terms and privacy policies. We aren't responsible for outages or problems caused by third-party services, but we'll help you find a workaround.

16. Limitation of liability

To the fullest extent allowed by law, LiVE iT FWD Coaching LLC, its owner, coaches and partners are not liable for any indirect, incidental, special or consequential damages, or for any injury, illness or loss arising from your use of our services, except where caused by our gross negligence or willful misconduct. Our total liability for any claim is limited to the amount you paid us for the service involved in the 3 months before the claim. Our website and free tools are provided "as is."

17. Indemnification

You agree to cover any claims, losses or costs (including reasonable legal fees) that result from your breach of these Terms or your misuse of our services.

18. Suspension and termination

We may suspend or end your access to any service if you break these Terms, don't pay, or behave in a way that puts others at risk. You may stop using our services at any time under the cancellation terms in section 8. Sections 5, 9, 11, 14, 16, 17 and 19 continue to apply after your access ends.

19. Governing law and disputes

These Terms are governed by the laws of the State of Nebraska. If a concern comes up, please contact us first; most issues can be solved with a conversation. Any legal dispute will be handled in the state or federal courts located in Sarpy County, Nebraska.

20. Changes to these Terms

We may update these Terms. We'll post the new version on this page with a new effective date and, for material changes, let active clients know by email. Continuing to use our services after a change means you accept the updated Terms.

21. Contact

LiVE iT FWD Coaching LLC · Meghan Hayes (Coach MegS), Owner/Founder · Gretna, NE 68028 · Email: liveitfwd@gmail.com · Phone: 402.538.8410